Product Owner | IT Consultant | AI-Literate Delivery Leader

Diogo Cordovil da Silva Cordeiro

Product Owner and IT Consultant with 17+ years bridging technical delivery and business strategy across consulting, ERP implementation, and product development. Experienced in collaborating with and coordinating across technical and business teams, gathering customer and stakeholder requirements and delivering solutions that address them. Has owned product roadmaps for self-founded products, and contributed to roadmap execution across multiple client engagements. Certified Scrum Master and trained mediator, with a rare combination of engineering depth, facilitation expertise, and entrepreneurial experience. Currently expanding AI literacy to apply intelligent tooling to product and delivery challenges.

Sintra, Portugal · · ·www.diogocordeiro.pt
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Experience

Jan 2020 – Present
Co-Founder & Product Owner
Papo a Papo / RelationalGames.com
  • Co-created and launched the Papo a Papo relational card game and multilingual platform (https://www.relationalgames.com), achieving international user adoption from early release.
  • Owned the full product lifecycle: vision, roadmap, UX design, content strategy, and iterative delivery based on user feedback.
  • Managed cloud infrastructure (IaaS), ensuring high availability and cross-platform performance.
  • Designed gamified communication tools that measurably improved user engagement and retention.
May 2022 – Nov 2023
Odoo Functional Consultant & Pre-Sales
Open Source Integrators Europe
  • Delivered end-to-end Odoo ERP implementations (v12–v16) for international clients, from requirements gathering through deployment and support.
  • Customized Odoo modules in Python to fit unique client workflows, reducing manual processes and improving data accuracy.
  • Led pre-sales engagements: discovery calls and meetings arrangements
  • Executed system upgrades and resolved critical issues, maintaining platform stability across client environments.
Jan 2019 – Apr 2022
Senior IT Consultant
DarwinLabs
  • Developed and deployed scalable web and insurance applications using OutSystems v11 with React, accelerating delivery through low-code efficiency.
  • Integrated RESTful APIs and optimized SQL/T-SQL queries, improving system performance and cross-platform data reliability.
  • Translated complex business requirements into technical solutions in close collaboration with stakeholders at major insurance institutions.
Jan 2012 – Jan 2013
Senior Consultant
OutSystems
  • Led software governance at a major insurance institution: architecture design, technical audits, and best practice implementation.
  • Facilitated development committee meetings, guiding technical decisions and ensuring enterprise compliance.
  • Mentored development teams on scalable OutSystems solutions aligned with regulatory requirements.
Jan 2007 – Jan 2011
IT Systems Consultant
Capgemini Portugal
  • Led end-to-end portal development for public sector clients (AHRESP, DGAL), from architecture design to rollout and post-launch support.
  • Delivered stakeholder training on the RJUE Portal to local government authorities, driving adoption and operational continuity.
  • Coordinated technical teams and conducted functional/technical analysis for revenue control systems at APA.
2011 – 2019
IT & Sociocracy 3.0 Consultant
Independent Consultant
  • Designed and built the SIMCA portal (aneme.simca.pt) as technical lead: specifications, cloud infrastructure, and first-version development in Ruby on Rails.
  • Maintained and evolved the SIRJUE public portal (DGAL) and conflict mediation forum platform.
  • Co-founded Escrita Inteligente, serving as technical and operational lead for the Recibos Online product (Ruby on Rails, PostgreSQL).
  • Facilitated introductory workshops to Sociocracy 3.0
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Projects

Mediador
https://mediador.diogocordeiro.pt ↗
Cursor, GitHub Copilot
  • Implemented AI-powered post reformulation using non-violent communication principles, automatic translation to each party’s language, and real-time messaging via WebSockets.
  • Added voice dictation input, email party invitations, and an anonymised archive of past agreements for precedent lookup.
  • Integrated Stripe for payment processing, enabling subscription and session-based billing for mediation services.
PythonFlaskFlask-SocketIOFlask-SQLAlchemyFlask-LoginOllama Cloud (gpt-oss:120b)StripePostgreSQLJinja2Vanilla JS
Learning Assistant
https://study.diogocordeiro.pt ↗
GitHub Copilot
  • Implemented user authentication, an admin panel for document and session management, and a containerised deployment via Docker.
PythonFlaskRAGLLM integrationSQLAlchemyDocker
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Skills

Product & Delivery
Product OwnershipRoadmap ManagementBacklog PrioritizationAgile/ScrumUser Story Writing
Business & Stakeholders
Requirements GatheringStakeholder ManagementPre-SalesCross-functional Collaboration
Technical
OutSystems (v3–v11)Odoo (v12–v16)PythonSQL/T-SQLREST APIsRuby on RailsAI-assisted development
People & Facilitation
Conflict Mediation (dual certified)Training & FacilitationSociocracy 3.0Team AlignmentLeadership
Certifications & Education
Electrical and Computer Engineering Instituto Superior Técnico (IST) · 2001–2007
AI Engineer Program Tokio School · 2026
Advanced Management & Innovation Program for Entrepreneurs UCP · 2013
Dual Certification in Conflict Mediation ICFML & FD-UNL · 2014
Initial Pedagogical Training for Trainers Red-Apple · 2013
Professional Scrum Master I (PSM I) — Scrum.org
Python Certified Associate Programmer (PCAP) — OpenEDG Python Institute
Python Essentials II — Cisco NetAcademy (2026)
OutSystems Professional Developer
OutSystems Professional Delivery Manager
OutSystems Professional Support Engineer
OutSystems Associate Engagement Manager
Certificate of Pedagogical Skills (CCP) — No. F602450/2013
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Let's Talk

Open to product and consulting opportunities, collaborations, and interesting conversations. Drop me a line — I typically respond within 24 hours.

www.diogocordeiro.pt